Onsite Specific Terms

Your use of any Hopin Events - Onsite features is subject to the Global Platform Terms (the “Global Terms”) as well as the following specific terms. Any capitalized terms used but not defined herein have the meanings in the Global Terms.  

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1. OVERVIEW

Hopin Events - Onsite is a Hopin solution for managing in-person attendees at Your hybrid or in-person Events (“Hopin Events - Onsite”) that can be used with or without the other products in the Hopin Product suite.

The Hopin Events - Onsite dashboard and platform and its associated software, services, products, information, networks, components, APIs, and Documentation, is deemed to be part of the “Platform.”

2. FEES

2.1 Subscription Plans. 

Use of Hopin Events - Onsite requires purchase of an eligible Hopin Events Subscription Plan that either includes the Hopin Onsite Add-On Package by default or subject to paying the Add-On Fee.

Each Hopin Events - Onsite purchase includes a certain number of lead retrieval credits. Additional lead retrieval credits can be purchased during the Subscription Period via an Order. Unused lead retrieval credits at the end of each Subscription Period will expire and will not roll over into the subsequent Subscription Period. If you renew a one-year Subscription Plan the number of available lead retrieval credits included in your Subscription Plan will reset upon the yearly anniversary of your Subscription Plan.

3. ONSITE PLATFORM

3.1 Platform Support. Hopin Events - Onsite provides (a) 24/7 remote monitoring of the Platform, and (b) the product support help desk available 24/7 by visiting https://support.hopin.com.

3.2 Use of lead retrieval feature. You can allocate lead retrieval credits to individual exhibitor booths. Each lead retrieval credit allows for use of the lead retrieval feature by one exhibitor booth for one Event of Your choice. Notwithstanding section 1.1 and 6.7 of the Global Terms, Hopin grants Customer a non-exclusive, non-transferable, non-sublicensable, revocable right to provide access to the lead retrieval feature to individual exhibitor booth users. Hopin is not responsible for any data exchanged between your attendees and exhibitor booth users who use the lead retrieval feature. 

4. OPTIONAL IN-PERSON ADD-ON PURCHASES

You may also purchase Technicians, Hardware, and Consumables for Your hybrid or live Events, in which case the In-Person Add-On Specific Terms at https://hopin.com/legal/in-person-add-on-specific-terms will apply. If you do not purchase In-Person Add-Ons, these terms will not apply.