Boomset is a Hopin solution for managing in-person attendees at Your hybrid or live Events (“Boomset”) that can be used with or without the other products in the Hopin Product suite.
The Boomset dashboard and platform and its associated software, services, products, information, networks, components, APIs, and Documentation, is deemed to be part of the “Platform.”
2.1 Subscription Plans. Use of Boomset requires purchase of a base Subscription Plan. Each Subscription Plan includes a certain number of Credits that You can supplement by purchasing Add-Ons during Your Subscription Period. Unused Credits at the end of each Subscription Period will not roll over into the subsequent Subscription Period.
“Credit” means a redeemable right that You purchase for use on the Platform, such as attendee credit or lead retrieval credit.
2.2 Overages. Hopin will invoice You for any Service You use above the Subscription Plan limitation (including Taxes), such as additional registrations and Credits used over Your allotment (“Overage Fees”). Overage Fees are due within 14 days of invoice date unless agreed to otherwise in the Order.
3. BOOMSET PLATFORM
3.1 Platform Support. Boomset provides (a) 24/7 remote monitoring of the Platform, (b) the global help desk available 24/7 by visiting https://support.boomset.com.
3.2 Customer Success Manager. If You purchase a Boomset Business Plan or Boomset Enterprise Plan, Hopin will provide a Customer Success Manager (“CSM”) who will be available to respond to questions about the Boomset platform. You will be able to contact the CSM via a direct email or visit https://support.boomset.com for information and/or assistance. The Hopin SLA at https://hopin.com/legal/hopin-sla does not apply to Boomset.
4. OPTIONAL IN-PERSON ADD-ON PURCHASES
You may also purchase Technicians, Hardware, and Consumables for Your hybrid or live Events, in which case the In-Person Add-On Specific Terms at https://hopin.com/legal/in-person-add-on-specific-terms will apply. If you do not purchase In-Person Add-Ons, these terms will not apply.
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